Refund Policy

Refund policy for purchased packages and balance within Telgo Wallet

Refunds are available for Telgo data packs and recharges purchased through our website or app within 15 days of purchase. Refunds will not be issued for data packages that have been used or have expired. The cost of data and other Telugu services actually used will not be refunded.

Orders placed after 15 days of purchase will not be processed, except for orders justified based on confirmed technical malfunctions of the TellGo application, which must be notified to TellGo within one hour via info@tellgo.net or the contact form in the TellGo application.

Any refund request will be reviewed within 15 (fifteen) business days from the date of receipt. Confirmed refund requests will be made through the same payment method you used to make your purchase.

Refund Process

Once your order is received, our team will review your order and contact you with further instructions.

We hope you find our services easy to use and hassle-free. But if you need any help, please feel free to contact us. We look forward to hearing from you!